Terms and Conditions

1. Introduction
Welcome to www.nestagents.co.uk, operated by Nest Agents, a subsidiary of The Holica Group Ltd. These Terms and Conditions (“Terms”) govern your use of our website and AI voice agent services (collectively, “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.

2. Acceptance of Terms
By using our website and Services, you confirm that you have read, understood, and accept these Terms and any future amendments. Your continued use of our Services constitutes your acceptance of any changes made to these Terms.

3. Modifications to Terms
We reserve the right to modify, update, or replace these Terms at any time without prior notice. It is your responsibility to review the Terms periodically. Continued use of the Services after any modifications signifies your acceptance of the updated Terms.

4. Definitions

• “We”, “Us”, “Our”: Refers to Nest Agents and The Holica Group Ltd.
• “User”, “You”: Refers to any person accessing or using our Services.
• “Services”: Includes our website, AI voice agent services, and any other functionalities provided on www.nestagents.co.uk.

5. Services Description
Nest Agents provides website and phone ai voice agents. We strive to ensure the accuracy and reliability of the information provided; however, we do not guarantee its completeness or timeliness.

6. User Obligations and Conduct

• Eligibility: You must be at least 18 years of age or have the legal capacity to form binding contracts in your jurisdiction.
• Account Responsibility: If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• Prohibited Conduct: You agree not to use our Services for any unlawful, harmful, or fraudulent activities. This includes, but is not limited to, attempting to interfere with or disrupt the operation of the Services, uploading harmful or malicious code, or engaging in any behavior that could damage, disable, or impair our Services.

7. Intellectual Property Rights

• All content on www.nestagents.co.uk, including text, graphics, logos, images, audio clips, and software, is the property of Nest Agents or its licensors and is protected by applicable intellectual property laws.
• You are granted a limited, non-exclusive, non-transferable license to access and use the content solely for personal, non-commercial purposes. Any other use, including reproduction, modification, distribution, or republication, is strictly prohibited without prior written consent.

8. Privacy Policy
Your privacy is important to us. Our use of your personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms. By using our Services, you consent to the collection and use of your information as described in the Privacy Policy.

9. Disclaimers and Limitations of Liability

• Disclaimer of Warranties: Our Services are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied. We do not warrant that the Services will be uninterrupted, error-free, or completely secure.
• Limitation of Liability: In no event shall Nest Agents, The Holica Group Ltd, its affiliates, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services. Our total liability, whether in contract, warranty, tort (including negligence), or otherwise, shall not exceed the amount paid by you (if any) for accessing the Services.

10. Indemnification
You agree to indemnify and hold harmless Nest Agents, The Holica Group Ltd, its affiliates, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from your use of the Services or any violation of these Terms.

11. Termination
We reserve the right to suspend or terminate your access to our Services, without notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease, and any data or information associated with your account may be deleted.

12. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

13. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Nest Agents regarding your use of the Services, superseding any prior agreements or communications.

14. Contact Information
If you have any questions, concerns, or comments about these Terms, please contact us at:

• Email: info@nestagents.co.uk
• Address: Prosepct Court, Farnham Common, Bucks, SL2 3 QQ